Notice Regarding Login Issues
(“Error Code” 16, 17, or 18)

RECENT CHANGE

Black Knight Financial Services (BKFS) implemented new requirements for user account information on www.titlepro247.comThis affects your mobile app because they use the same account, and the login details must match. Some users may have updated their login via BKFS Website, but not on the mobile app and will receive an error the next time they use the mobile app.

Note: The mobile app may be providing the user a message that the ‘security code’ is wrong (when the issue is likely the username or password). Red Shed is aware of the incorrect messaging and working on a resolution.

APPLE USERS: How to update your login

  1. First, verify your login information.
    Visit www.titlepro247.com and log in (via a mobile browser app, or desktop computer).
  2. Next, on your mobile device open the app
  3. Open the Settings screen of the app and scroll to the bottom of the screen
  4. Select Log Out
  5. Log back in using the same information from step 1 above, being careful to include special characters, capital letters, etc.
    (Also make sure there are no extra spaces. A common issue is spaces incorrectly entered at the end of login information).

ANDROID USERS: How to update your login

  1. First, verify your login information:
    Visit www.titlepro247.com and log in (via a mobile browser app, or desktop computer).
  2. Next, on your mobile device open the app
  3. Open the Settings screen of the app
  4. Completely clear, and carefully re-enter your username and password, using the same information from step 1 above. Be careful to include special characters, capital letters, etc.
    (Also make sure there are no extra spaces. A common issue is spaces incorrectly entered at the end of login information).
  5. Scroll down to the bottom of the screen and select Save.
    Important! If you do not hit save, your updated information will not be applied.
  6. Test your login by searching for a property.

Need Help?

I need an account (username, password, or security code)

I am trying to login and receiving a message my login is invalid (Error Code 18).

I am receiving a message that my security code has expired (error code 12).

I have a question about Walking Farm

Other Issues

 


 

Are you looking for a Security Code, Username or Password?

You need to contact Magnus Title Agency.


 

I am trying to login and receiving a message my login is invalid (error code 18).

First, Log-in to www.titlepro247.com.

Ensure your username and password are valid.
You may be asked to accept any agreements, or complete a profile when you log-in to the site above.


 

I receiving a message that my security code has expired (error code 12).

Please contact Magnus Title Agency.

We handle technical issues related to the application and are not able to provide user access information.


 

 

Contact Red Shed Technology Technical Support

If you need an account, contact Magnus Title Agency using the contact details above.

If you have a question that has not been answered here, please open a support ticket.

Support hours: Monday-Friday 8:00 AM-5:00 PM CST

Name*

Email*

Device

Error Code
If you are receiving an error, please indicate the code listed at the end of the error message

Message